Privacy Policy

1. General Information

In compliance with General Data Protection Regulation (GDPR - EU Regulation 2016/679) and the New Swiss Federal Act on Data Protection (nFADP- Switzerland, 2023 revision), PAZZI provides this Privacy Policy to inform users about the collection, processing, and protection of their personal data.

Company Name: PAZZI Holding AG (PAZZI hereinafter)
Website: www.pazzi.pizza
Email: info@pazzi.co

PAZZI is committed to ensuring the confidentiality and security of user data while maintaining transparency in data processing activities.

2. Scope of Application

This policy applies to all personal data collected through:

• Lead Generation Forms (Master Franchise & Sub-Franchisee)
• General Contact Form
• Job Application Form
• Cookies & Website Analytics

All collected data is stored securely and used solely for the purposes outlined in this policy.

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3. User Consent & Legal Basis

By submitting a form on PAZZI's website, users explicitly consent to the processing of their data.

Data is processed based on:

• User consent (expressly given when submitting a form).
• Legitimate interest (to improve services and respond to inquiries).
• Pre-contractual necessity (for franchise opportunities and job applications).
• Legal obligations (where required by law).

Users can withdraw their consent at any time by contacting info@pazzi.co.

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4. Purpose of Data Processing

Personal data collected via PAZZI’s website is used for the following purposes:

4.1 Franchise Lead Forms (Master & Sub-Franchisee)

• Evaluating potential franchisees.
• Contacting interested parties regarding franchise opportunities.

4.2 General Contact Form

• Responding to inquiries and requests.

4.3 Job Application Form

• Assessing candidates for job openings.
• Storing applications for future opportunities.

4.4 Marketing & Communications

• Sending newsletters and promotional content (only with explicit consent).

User data will never be sold or used for purposes beyond those specified.

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5. International Data Transfers

Certain third-party service providers (e.g., email marketing tools, CRM platforms) may process data outside the European Economic Area (EEA). When this occurs, PAZZI ensures compliance with GDPR by using providers that:

• Are certified under EU-US Data Privacy Framework (if applicable).
• Have signed Standard Contractual Clauses (SCCs) approved by the European Commission.

For further details on international transfers, users may contact info@pazzi.co.

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6. User Rights

Users have the right to:

• Access their personal data.
• Correct or update inaccurate information.
• Request deletion of their data ("right to be forgotten").
• Restrict or object to processing.
• Withdraw consent at any time.

To exercise these rights, users must send a request to info@pazzi.co with the subject "Data Protection Request" and attach a copy of an identification document.

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7. Confidentiality & Professional Secrecy

All communications between users and PAZZI will be treated with strict confidentiality.

PAZZI is committed to:

• Implementing appropriate security measures to prevent unauthorized access.
• Ensuring internal compliance with data protection regulations.
• Limiting access to user data only to authorized personnel.

Data is not shared with third parties except as required by law or for operational purposes.

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8. Registration, Data Protection & User Information

8.1 User Registration & Data Collection

• Users voluntarily provide personal data via PAZZI’s website forms.
• Mandatory fields are marked with an asterisk (*).
• Data is processed in compliance with GDPR and other applicable laws.

8.2 Job Applicant Data Protection

• Job applications are retained for up to 24 months for future opportunities.
• Candidates can request the removal of their data from the recruitment database.

8.3 Marketing & Promotional Communication

• Users can subscribe to newsletters and promotional emails.
• They can opt-out at any time via the "Unsubscribe" link or by emailing info@pazzi.co.

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9. Third-Party Data Processing

PAZZI does not sell personal data. However, we may share data with trusted third-party service providers, including:

• Email & CRM Platforms (for communication management).
• Payment Processors (if applicable).
• Recruitment Platforms (for job applications).

All third-party providers must comply with GDPR and have signed data processing agreements with PAZZI.

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10. Data Retention Policy

Data will be stored only as long as necessary for its purpose:

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Data Type | Retention Period

Franchise Leads| 12 months after last interaction

Contact Inquiries | 6 months after resolution

Job Applications | 24 months in recruitment database

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Users may request early deletion of their data by contacting info@pazzi.co.

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11. Children’s Privacy (Under 18)

PAZZI does not knowingly collect personal data from children under 18 years old. If we become aware of such data collection, we will immediately delete the information.

If a parent or guardian believes their child has provided personal data, they should contact info@pazzi.co.

12. Security Measures

PAZZI implements security measures to prevent:

• Unauthorized access to personal data.
• Data breaches or unauthorized modifications.
• Loss of data due to security failures.

Security measures include encryption, access control, and monitoring to ensure data integrity.

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13. Changes to the Privacy Policy

PAZZI reserves the right to update this policy to reflect changes in:

• Legal requirements.
• Operational needs.
• Security practices.

Users will be notified of significant changes, and the latest version will always be available at www.pazzi.pizza.

For further information, users may contact info@pazzi.co.

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